Patients’ Perceptions and Attitudes towards Patient information Leaflet (PIL) | Chapter 9 | Modern Advances in Pharmaceutical Research Vol. 1
Background: Patient-tested
and -friendly information leaflets provide sufficient, accurate, and pertinent information
about prescribed and over-the-counter medications to health consumers for their
safety, enhanced satisfaction, improved outcomes and no medication errors across the globe.
However healthcare consumers’ knowledge, attitude, behaviour and perception
concerning different items of drug leaflets differ across the board.
Objective: This study
aimed to explore knowledge, attitude, behaviour and perception of patients
towards drug/patient information leaflets in Riyadh, capital city of Saudi
Arabia.
Methods: This
cross-sectional study used a self-designed reliable questionnaire for
collecting relevant data about drug leaflets from purposefully selected
participants (n=319) attending ambulatory clinics of a main hospital of King
Fahad Medical City, Riyadh.
Results: The majority of
patients were females (75%), 61% patients were between the ages of 20 to 30
years, and 58% of the participants were educated to university level. About 61%
to 97% of participants agreed to knowledge, attitude and behaviour items, and
only 26% patients perceived that the drug information provided by healthcare
professionals suffices on its own without the drug leaflets. About 62% of the
participants observed that the information in the drug leaflet is more useful
than the information given verbally by healthcare professionals. The majority
of patients (66% to 99%) expressed variably positive behaviour and favourable
attitudes toward drug leaflet information. The participants ranked
‘indications’ (31.4%) and ‘how to use’ (26.7%) drugs as the two most important
sections in drug leaflet.
Conclusion: Drug leaflets
are important sources of drug information both for patients and general public globally
and improve their knowledge as well as positive effects on their attitude,
perception and behaviour.
Healthcare professionals need
to encourage health
consumers to read
the drug leaflets which need to
be patient-friendly and be written clearly in understandable lay terminology
and native language. Future studies should explore and compare the knowledge
base of those patients who read patient information leaflet (PIL) with those
who do not read it across Arabian Gulf countries.
Author(s) Details
Saud M. Alsanad
College of Medicine, Imam Muhammad Ibn Saud Islamic University (IMSIU),Riyadh, Kingdom of Saudi Arabia.
College of Medicine, Imam Muhammad Ibn Saud Islamic University (IMSIU),Riyadh, Kingdom of Saudi Arabia.
Naseem A. Qureshi
National Center for Complementary and Alternative Medicine, Ministry of Health, Riyadh, Kingdom of Saudi Arabia.
National Center for Complementary and Alternative Medicine, Ministry of Health, Riyadh, Kingdom of Saudi Arabia.
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