The Effect of Information Technology on the Recruitment Process in Healthcare Organization in Makkah City | Chapter 14 | Current Trends in Disease and Health Vol. 3
As technology advances in recruitment and selection, it
provides job seekers with more options for finding a career in the healthcare
industry. At the same time, it helps organizations to streamline the hiring
process. Internet job sites like CareerBuilder, Monster and Hot Jobs allow job
seekers to post resumes which employers can view online and select qualified
candidates. In addition, online candidate-tracking systems are helpful to
employers. Social media forums like Facebook and LinkedIn are useful sources
when selecting proper candidates for the healthcare industry. This research set
aims to analyse the role of information technology in the healthcare
recruitment process. The literature review demonstrates the impact of IT on the
recruitment process in the healthcare sector. Literature from different
secondary sources, such as books and journals, are discussed in this research.
The methodology applied in this research takes a descriptive analytical and
deductive approach. In the data collection and analysis part, the data were
collected from 130 human-resource employees from different healthcare
organizations in Makkah city. A quantitative data analysis method has been
followed in order to analyse the raw data obtained in the survey. This helps to
get appropriate outcome for the research by fulfilling its research aims and
objectives. The outcome results from this study were as follows: First, that
using information technology will be very useful in the recruitment process,
because it will provide a better outcome than traditional methods. Second,
there will be improvement in the quality of recruitment when using information
technology in the recruitment process. Third, there will be a small improvement
in communication when IT is used in the recruitment process rather than
traditional methods. Finally, using IT in the recruitment process will be much
more effective than the traditional way. The recommendations made from this
study are the following: As outcome is one of the major components in the
healthcare industry recruitment system, the applications for providing care
must not vary between institutions. In order to improve quality in the
healthcare recruitment process, it is necessary to apply IT in the proper way.
For instance, those applications that have security issues and may lead to data
leakage of candidates must be avoided. Using social media could be useful in
enhancing communication in the healthcare recruitment process. The government
has an important role to play in setting up standards for organizations. In
turn, following these standards could be helpful in guaranteeing the
effectiveness of the system.
Author(s) Details
Zamil Khadija
Al-Noor Specialist
Hospital, Makkah, Saudi Arabia.
Alsharqi Omar
Department of Health
Services and Hospital Administration, Faculty of Economics and Administration,
King Abdulaziz University, Jeddah, Saudi Arabia.
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