Study on Human Resource Management in Creating Organisational Competitiveness in a South African State-owned Enterprises | Chapter 6 | Selected Topics in Humanities and Social Sciences Vol. 6

Poor service delivery, staff retrenchments, a lack of employee engagement, and an unwillingness to accept innovative ideas in business management have plagued South African state-owned enterprises (SOEs) for the past decade. The South African government has urged SOEs to self-renew and become more effective in their service delivery. As a result, the role of human resource management (HRM) is to help organisations become more effective by implementing new human resource practises. This report is based on a study conducted at a selected South African SOE to examine the effectiveness of human resource management in enhancing organisational competitiveness. Interviews were conducted to acquire data from the company's human resource practitioners and department heads as part of a qualitative research strategy. We employed non-probability sampling and purposefully picked 24 people. HR practitioners do not participate in policy evaluations, despite the fact that their talents are underutilised, they lack modern technology, and there is excessive supervision from high authorities, according to the report.

Author (S) Details

Bongani Innocent Dlamini
Department of Applied Management, Durban University of Technology, South Africa.

Luther-King Junior Zogli
Department of Applied Management, Durban University of Technology, South Africa.

Arvid Muzanenhamo
Department of Applied Management, Durban University of Technology, South Africa.

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